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News and updates


Healthwatch Camden Hosts Online Q+A on Covid19 Vaccinations in Camden

Tuesday 16th February 2021, 5.30pm – 7.00pm.

This event has been organised for members of the public and local partners to engage with Camden’s GPs and a representative from Camden & Islington Public Health on Covid19 Vaccinations in Camden.

This will be a chance to ask questions about the vaccination rollout in Camden, the different vaccines available and how you will be invited to get vaccinated.

Join our online Q&A event with:

  • Dr Louise Jones Chair, Healthwatch Camden (meeting facilitator)

    • Piers Simey Acting Director of Camden & Islington Public Health

  • Dr Agrawal Museum Practice

  • Dr Baawuah Brondesbury Medical Centre

  • Dr Ammara Hughes Bloomsbury Surgery and Clinical Director Central Camden PCN

Don't miss your chance to ask a question.

Register now: Via Zoom by clicking on

or by calling us on 0207 3832 402

Whatever your questions, please let us know when you book your place. There will be an opportunity to ask your question when you register on Zoom or you may email your questions to

*Note that you must ask your question in advance. Due to the likely numbers joining we will be unable to take questions on the day. You can register to attend the event anytime up to the day itself but the deadline for questions will be Friday 12th February 2021.

British Sign Language interpreters (BSL) will support this session. BSL users can click on the “pin” function on Zoom to ensure the BSL interpreter is fully visible to you throughout the meeting. If you have other communication needs please let us know when you register or contact us on 0207 3832 402.

The event will be recorded and we will be offering a text transcript of the meeting for anyone who requests this after the event.

We look forward to seeing you on 16th February! - The Healthwatch Camden Team

Shelly Khan

Engagement and Partnerships Lead (Tuesday, Wednesday and Thursday)

Healthwatch Camden

Office: 020 3687 2732

Healthwatch Camden is a registered Charitable Incorporated Organisation (CIO). Charity number: 1152552. Registered address: 85-87 Bayham Street, Camden, London, NW1 0AG.

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Updated: Feb 2, 2021

Carlton Chapel House sits on a corner plot between Arctic Street and Gilles Street, in Kentish Town, north London. The site previously housed a corrugated tin chapel. It is a three-storey building with 15 units, designed and built in 1983. The design was well received by the architectural press who called it, ‘cheerful and youthful among older neighbouring buildings.’ However over time it became apparent that there were several long-term problems related to its design and construction.

The building suffered from cold bridging which as fuel prices doubled led to a rise in condensation and mould growth. We initially tried to tackle the thermal performance of the building by filling cavity walls and adding insulation to the roof. This was a minor improvement; however, the design meant that certain areas couldn’t be insulated, and it did not solve the problem. Additionally the building and a number of its components were reaching the end of their economic life and required overhauling, redesigning or indeed replacing.


In 2011 the Co-op commissioned a feasibility study to look at the options available, these were filtered down into three main areas:

  1. Renovate, incorporating development of two extra units on the roof

  2. Traditional renovation of the building, without addressing the underlying design issues, knowing that further costly major works would be needed in the future.

  3. Take a bold step in securing a substantial £1.7 million loan, as well as a significant capital investment, to commission an environmental redesign and renovation of the building.

It was decided to go ahead with the last option and address the underlying design issues to provide a sustainable, future-proofed building for the next 60 years.

Members decided to follow the Passivhaus concept which involved upgrading the building with external insulation, triple glazed windows, good levels of airtightness and heat recovery ventilation, which gently provides fresh air and removes the stale air. The opportunity was also taken to redesign the five bedsits in the property into one-bedroom flats, whilst keeping the integrity of the original design. As the heating load was reduced greatly the gas supply has been completely removed from the building and Photovoltaic roof panels were installed.

This meant that any electricity generated can be used freely, if its not consumed the electricity automatically goes to heat the water in individual flats. This will significantly reduce energy consumption, with heating and hot water bills reduced by up to 90% for tenants.

The drive behind the decision came from members enthusiasm to create social housing that is more environmentally friendly and fit for the future. There were detailed discussions and consideration for this project, it was a massive commitment for a small housing cooperative of 106 units. This preparation has led to the scheme being fully funded within NCHC’s cash flow for the next 30 years. Completed in 2019 the building has received passivhaus ‘enerfit’ certification. Monitoring is currently underway. Carlton Chapel House is a truly sustainable and innovative solution fit for the future.

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